Ieseg Smm Lecture1 Intro

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Social Media Marketing Lecture 1 Course Overview 

Transcript of Ieseg Smm Lecture1 Intro

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Social Media Marketing

Lecture 1Course Overview 

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• Welcome!

• Contact info:

 – Web: Coursaris.com 

 – Email: [email protected] 

 – Facebook: Dr.C.Coursaris 

 – Twitter:  @DrCoursaris 

 – Skype: Ccoursaris

Social Media Marketing: The Instructor

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Social Media Marketing: The Instructor

• Assistant Professor:

 – Telecommunication, Information Studies, and Media

 – Usability / Accessibility Research and Consulting

• Research: Twitter, Facebook, Mobile Advertising, Online

Political Marketing, Aesthetics & Usability

• Teaching: MarComs, HCI & UXD, I.T. P.M. … 

• Study Abroad in Japan: 3 weeks, 3 Uni’s, 8 Co’s, 10cities, 4 cuisine styles, baseball, sumo, karaoke … 

• Service learning: courses have real clients ($225K/term)

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• Welcome!

• … Why are you in this class?! 

• Study concentration & level

• What experience you have with SMM

• What you would like to get out of this course

Social Media Marketing: The Course

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Complete the following 2 surveys

• Twitter study:

http://bit.ly/coE2NS 

• Mobile Advertising study:

http://bit.ly/aL0plk 

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• Welcome!

• … Why are you in this class?! 

 – Hopefully because:

• The ‘Why’ is more important than the ‘How’ 

• In 2010 82% of all companies are planning to incorporate

social media into their marketing and PR plans

90% of agencies will use Facebook in future campaigns• TV is the top medium (?), followed by digital

 – 60% of agencies less focused on print than last year

 – ~60% of agencies feel print cannot be saved

 – PR in 20092010: +3%

 – PR in 20102014: +30% (or 7.5% per annum)

Social Media Marketing: The Course

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Social Media Marketing: The Course

• Course Format

 – Social Media Marketing Strategy

 – Practical training of various SM & Marketing vehicles

• Blogging

• Twitter

• Facebook Pages & Facebook Ads

LinkedIn & LinkedIn Ads – Campaign Management tactics

• Bit.ly

• Klout

 – Software: Tweetdeck & Hootsuite, Jing, Dropbox

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Social Media Marketing: The Course

• Course Grading

 – 20% Attendance (4% per full day)

 – 20% Homework

 – 50 % Project

• 10% for Blog & 10% for Microblog (Twitter)

• 5% for each: FB Page, LinkedIn Profile&Groups

• 5% for each: Facebook ads (x2), LinkedIn ads (x2)• 5% for each: Bit.ly Analytics & Klout Influence Report

 – 10% Presentation

• 5’ Jing video of campaign: all SM, all ads, analytics, impact

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• Let’s get started!

• Create a business you’re going to promote:

 – Product/Service Category, Target audience, Brand

Benefits, Brand Name, Location/Operations

 – Blog

 – Twitter

 – Facebook (Profile/Page) – LinkedIn

 – Bit.ly & Klout.com

•We

’ll be linking & using these accounts for class

Social Media Marketing: The Course

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Needed Tools

• http://www.TechSmith.com/Jing 

 – Demonstration

 – http://www.1stwebdesigner.com/freebies/free-

screencasting-tools-video-tutorials/  

• Photoshop (or any photo-editing software)

 – Splashup: Free, polished interface, tools &

palettes modeled after Photoshop (e.g. layers)

 – Picnik: Most popular web-based photo editor;

integrated with Flickr

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Your Grade & the Final Project

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Needed items

• Create Gmail address to use in course

• Download Jing http://www.TechSmith.com/Jing 

Create Dropbox account http://bit.ly/hJ4iYK 

• Create Facebook ads facebook.com/ads/create 

• Create LinkedIn ads linkedin.com/ads/home 

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Project Requirements

• 5 minute Jing video showing your blog, Twitter,

LinkedIn Profile & Ads, Facebook Page & Ads, and

Bit.ly & Klout analytics.

• Detailed requirements for each medium

provided on the next 12 slides

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Project Requirements

• Blog:

 – 2 posts (150 words each)

 – 2 comments (50 words each)

 – Links (with images) to Facebook Page & LinkedIn

 – Allow for sharing of comments

 – Required widgets: Twitter, Tags, Blogroll/Links, Pages

 – Optional widgets (at least 2 from): Calendar, Search,

Polls, Blog Stats, Box.net, Akismet, Top Rated, or

others)

 –

Report analytics of your blog (e.g. comments)

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Project Requirements

• Blog

 – Topics relevant to class discussion, syllabus, readings

 – Each post should link to relevant resources online

 – Evaluated on quality of engagement, fit with themes

of course, clarity of expression, cultivation of 

community through regular activity

 – Each blog post must include “IESEGSMM” tag

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Example Blog

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Project Requirements

• Create a Twitter account

 – Complete Profile

 – Follow your classmates (by finding them on my IESEG-

SMM list) – Create 2 public & 1 private lists

 – Add at least 3 tweeps in each list (e.g. IESEG, MKTG,

Competition)

 – Tweet about your new Twitter account with #IESEGsmm

and your own registered hashtag included

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Project Requirements

• Twitter:

 – 24 tweets (all with #IESEGsmm):

• 8 Original content

• 8 RTs

• 8 Mentions (@)

 – 3 shortened URLs (Bit.ly) to

• Facebook Page,

• LinkedIn Profile

• Blog

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Example Twitter

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Project Requirements

• LinkedIn

 – 100% Complete Profile

 – Joined Group “IESEG Social Media Marketing” 

 – Tweet 1x after above steps with #in in tweet (to

post on LinkedIn status) 

 – Discussion: Total of 2 answers/questions

 – 2 Ads

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Example LinkedIn Profile

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Example LinkedIn Discussions

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Example LinkedIn Ads

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Project Requirements

• Facebook

 – Create a Profile

 – Create a Page

 – Invite ‘friends’, Post on wall, Create Event &

Promote, Track & Update)

 – Create 2 Ads (Create photo(s) and text)

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Example Facebook Page

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Example Facebook Ads

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Project Requirements

• Analytics

 – Report your Klout score

• Speak to your recommendation to increase Klout

 – Report your Bit.ly Analytics

• Shorten at least 5 URLs (e.g. FB, TWI, In, Blog, article)

• Analyze effective reach

Speak to your recommendations to increase clicks

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Example Bit.ly analytics

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Example Klout analytics

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Tonight’s Homework – Create all

• An e-mail account for your business

• A Wordpress blog for your business (link it to above email)

• A Twitter account for your business (link it to above email)

•A Facebook Profile and a Page for your business (link it toabove email)

• A LinkedIn account, join the course group (IESEG Social

Media Marketing) (and link it to above email)

• A Bit.ly account and connect it to your Twitter (inTweetdeck) (link it to above email)

• A Klout account and link it to your Twitter, Facebook, and

LinkedIn

• Download TweetDeck & register with HootSuite

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Tuesday night homework

Twitter

• Add your Twitter & Facebook Page to TweetDeck & HootSuite

Photos• Retrieve and create 3 photos to use in your ads; dimensions:

 – 110 px wide x 80 px tall; aspect ratio of 4:3 or 16:9. < 5MB

• Prepare text to accompany each ad (rem: 1-2 benefits)

• Download Jing: http://www.techsmith.com/jing 

• Create Dropbox.com account and share folder with

coursari@msu edu