Exemplul 1 - Ghid Engl

8/9/2019 Exemplul 1 - Ghid Engl

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APPENDIX 7: Focus Group Discussion Guide

I Introduction and Warm-up (10 minutes)

Welcome, my name is __________ and I will be discussion leader (moderator)

Work as researcher--not an expert on subject matter as anyone participated in a !ocus "roup be!ore#

$urpose o! this "roup--in%esti"ate transportation issues rele%ant to people o%er &0

and those o! any a"e with disabilities

'xplain who was in%ited to "roup and why

$roject back"round and !undin"

oin" to ask a number o! uestions, but no ri"ht*wron" answers

'%erybody expected to participate, but don+t need to respond to e%ery uestion

$lease direct all comments to me, please speak one at a time

'xplanation o! obser%ers

ession will be audio recorded, makes it easier to write report ession will last two hours

ay need to cut people o!! in interest o! time. ha%e a lot o! material to co%er

/oday were "oin" to be discussin" transportation needs and ser%ices !or persons o%er &0

and those with disabilities in the enton-2incoln-2inn county area3 2et+s be"in byha%in" e%eryone introduce themsel%es to the "roup3 $lease tell us what or"ani4ation you

represent, what your position is, how lon" you%e worked there, and what populations

you ser%e--in terms o! a"e "roups, disabilities, or some other population#

II eneral $erceptions o! /ransportation !or $ersons o%er &0 and $ersons with

5isabilities

6irst, let me o!!er some basic de!initions !or what well be discussin"3 In addition to

talkin" about transportation !or persons &0 years o! a"e and older, well also be talkin"

about transportation !or persons with disabilities3 y persons with disabilities Imre!errin" to a liberal de!inition, includin" persons with conditions ran"in" !rom sel!-care

or mobility limitations to complete inability to work--and conditions o! both temporary or

permanent nature3 6urthermore, were talkin" about disabilities that may be physical,emotional, mental, de%elopmental, etc3

6irst o! all, when I say 7public transportation ser%ices7 what thin"s come to mind#


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/o "et a "eneral idea about how you !eel about public transportation a%ailable to persons

&0 and o%er and persons with disabilities in the tri-county area, let me next ask8 5o youthink the current public transportation ser%ices a%ailable to persons &0 and o%er and

persons with disabilities in the tri-county area ser%e most o! the need, some o! the need,

or %ery little o! the total transportation need# $lease raise your hand i! you think 3 3 3 most3 3 3 some 3 3 3 %ery little# /hose o! you who said 7most,7 why do you !eel that way#

/hose o! you who said 7some7 or 7%ery little7 why do you !eel that way# 5o you think

public transportation ser%ices are eually a%ailable and use!ul !or both persons &0 andolder and persons with disabilities, or is one "roup better ser%ed than the other#

What speci!ic "aps or shortcomin"s, i! any, in public transportation ser%ice to persons &0

and o%er and persons with disabilities do you see# 9re these "aps primarily due to hoursor days o! operation, areas o! ser%ice, criteria !or ser%ice, ease o! schedulin", cost o!

ser%ice, accessibility o! %ehicles, or somethin" else#

What kinds o! trips are most di!!icult !or persons &0 and o%er and persons withdisabilities to !ind transportation !or# 9re they social, medical, shoppin", or work trips#

In terms o! ser%ice area, is the bi""est di!!iculty !indin" transportation within counties or

between enton, 2incoln, and 2inn counties# Is the bi""est problem "ettin" !rom rural

areas to cities, "ettin" around within cities, or "ettin" between cities#

ow well do transportation ser%ices pro%ided by pri%ate and non-pro!it or"ani4ations !ill

the "aps in public transportation ser%ice to these "roups# peci!ically, what "aps are such

or"ani4ations best at !illin"--subsidi4in" cost o! ser%ice !or those who cant a!!ord it,schedulin" transportation !or those in need, pro%idin" medical transportation, pro%idin"

trips to church, etc3# :an you think o! pri%ate or non-pro!it transportation ser%ices that

you think could be models !or public transportation and why#

III ;eactions to ;esults !rom $ro%ider-9dministrator ur%ey

In sprin" o! this year, we conducted a mail sur%ey o! transportation pro%iders and social

ser%ice administrators in the tri-county area re"ardin" transportation issues amon"

persons &0 and o%er and persons with disabilities3 I would like to share some o! the

results o! the sur%ey with you and "et your reactions3 We recei%ed


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Importance rankin"s !or ser%ice impro%ements (=1>9-/)3 What, speci!ically, do these

most needed ser%ice impro%ements mean# ow would these ser%ice impro%ements be

executed and who should execute them# hould they be public, pri%ate, or both# :anyou think o! other ser%ice impro%ements we did not ask about#

/ypes o! public transportation ser%ices most needed (=91?)3 What, speci!ically, wouldthese most needed ser%ices look like# What would they o!!er in terms o! routes, hours,

%ehicles, eli"ibility !or ser%ice, etc# Where should the !undin" come !rom !or these

ser%ices# ow much public support do you !eel there is !or tax-based !undin"#

I@ ;eactions to ;esults !rom Aser ur%ey

9s an additional component o! our research a"enda, earlier this summer we conducted a

representati%e telephone sur%ey o! persons &0 and older, persons with disabilities, and

special transportation users in the tri-county area3 I would also like to share some o! the

results o! this sur%ey with you and "et your reactions3 We inter%iewed a total o! just o%er?00 tri-county residents3 Ill now hand out some tables o! uestion responses, and we can

look at the statistics and talk about what they mean3

/ype o! transportation used most o!ten (=&)3 What unmet transportation needs mi"ht

people who normally dri%e themsel%es around ha%e, i! any# Why arent some o! thepublic transportation ser%ices used more o!ten as the re"ular, usual !orm o! transportation

!or persons &0 and o%er and persons with disabilities#

:ommunities that lack o! transportation pre%ent tra%el to (=109)3 What do you thinkpre%ents persons &0 and o%er and persons with disabilities !rom tra%elin" to these

communities# What should be done to remedy the situation#

5ial-a-;ide ser%ices aware o! in the area (=1B)3 Why is awareness hi"her !or some

ser%ices than others# What mi"ht be done to increase awareness o! these ser%ices#

Interest in %arious transportation ser%ices !or persons &0 and o%er and persons with

disabilities (=C09-6)3 /he proportion 7%ery interested7 in each o! these ser%ices is the

best indication o! the true proportion o! the &0 and o%er and disabled population that will

actually support and use the ser%ices# 5o these proportions strike you as relati%ely lowor relati%ely hi"h# i%en the le%el interest in these ser%ices, is there truly a need !or new

ser%ices#


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@ ;eactions to =ualitati%e ;esearch

9s yet another component o! our research a"enda, we inter%iewed people usin" medical

!acilities in each o! the three counties to discuss the need !or transportation ser%ices !or

people with temporary, medical-related, physical disabilities3 $lease re%iew the attachedsheet that summari4es some selected results o! these inter%iews3 ow si"ni!icant is this

issue# 5oes it a!!ect some "roups or types o! people more than others# What types o!

solutions that we ha%e already talked about could help address these needs#

@I Wrap-up (B minutes)

In closin", what speci!ic ad%ice would you "i%e a committee that wishes to better ser%ethe transportation needs o! persons &0 and o%er and persons with disabilities in enton,

2incoln, and 2inn counties#

/hanks !or your time and participation3 Dou may si"n !or your incenti%e payments at thereception desk3 $lease dri%e sa!ely3


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Adequacy of Current Public Transportation

Transportation providers and Social service administrators-

/able 1

/ype o! Er"ani4ation er%ice 9rea

Epinion o!:urrent $ublic

/ransportation /otal

/ransp3

$ro%iders

ocialer%ice

$ro%iders

enton

:ounty

2inn

:ounty

2incoln

:ounty

(nF) (nFG>) (nF1C

eets none o!

the needs

C 0 < B 0 0

Jo response C ? 0 0 C 0!uestion A"#: ow would you rate the ability o! public transportation in the tri-county area to pro%ide trips where and when

persons &0 and o%er and persons with mobility limitations need them#


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Types of Trips $ost Difficult on Public Transportation


/able G

/ype o! Er"ani4ation er%ice 9reaK

/rip /ype /otal

/ransp3

$ro%iders

ocialer%ice

$ro%iders

enton

:ounty

2inn

:ounty

2incoln

:ounty

(nF) (nFG>) (nF1


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6i"ure 1I'portance (an)in* for +TF +er,ice I'pro,e'ents- Total

Transportation providers and Social service administrators who Rated "Very Important" -

57%

55%

53%

50%

48%

45%

38%

33%

33%

30%

28%

25%

25%

25%

23%

23%

23%

13%

10%

5%

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100

Services easier to use

Greater number of door to door rides available

Loner !ours of o"eration

#ore da$s of o"eration

asier sc!edulin of tr i"s b$ "!one

&etter'more convenient connections ( it! nei!borin

transit services

m"lo$ees more )no( ledeable about "eo"le ( it!

s"ecial needs

#ore reliable service

#ore availabilit$ of ( !eelc!air accessible ve!icles

#ore reliable on time "ic)u"s and arrivals

#ore reliable on time dro" offs and de"artures

#ore fi*ed route service

+e!icles more suited to uses, needs

#ore availabilit$ of sc!edules for t!e si!t-im"aired

.rinted sc!edules t!at are easier to understand

&etter'easier arranement for securin ( !eelc!airs on

t!e ve!icles

Lo( er fares

+e!icles in better condition

asier to identif$ ve!icles

#ore //'/ availabilit$

/otal

!uestion".AT: $lease rate the importance o! the !ollowin" public transportation ser%ice impro%ements !or persons &0 and o%er and

persons with mobility limitations in the /ri-county area3 ;esponse scaleF%ery important, somewhat important, not %ery

important, or not at all important3


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Types of Public Transportation +er,ices $ost Needed


/able C

/ype o! Er"ani4ation er%ice 9reaK

er%ice Jeeded /otal

/ransp3

$ro%iders

ocialer%ice

$ro%iders

enton

:ounty

2inn

:ounty

2incoln

:ounty

(nF) (nFG>) (nF1H &H

:ompanion

/ransportation

B?


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Type of Transportation /sed $ost 0ften

-Tri-County residents-

/able ) (nFG&) (nFBG) (nFG1B)

5ri%e sel! 11H >BH &H &&H

5ri%e by !amily member*care"i%er G1 G G& 1>

5ial-a-bus C 1 C 1

$ublic /ransit 10 0 1 ?

isc3 other 11 1 1 1!uestion %: What type o! transportation do you usually use to "et to and !rom places#


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Co''unities t1at 2ac) of Transportation Pre,ents Tra,el To


/able B

:ounty*:ommunity

pecial

/ransport3

Asers

&0L with no

disability

&0L with

disability

Ander &0 with

disability

(nF1B>) (nFG&) (nFBG) (nFG1B)

9ny 2inn :ounty communities !uestion "3a: /hinkin" about your personal situation, does lack o! transportation e%er pre%ent you !rom tra%elin" to any o! the

!ollowin" communities#


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Diala(ide +er,ices A4are of in Area


/able &

er%ice

$ersons &0L and*or

with disabilities

pecial /ransport3 Asers

(nFBB)

9lbany call-a-ride BH 1CH

:or%allis-enton :ounty dial-a-bus 1< GG

weet ome dial-a-bus ? &

2ebanon dial-a-ride < &

2incoln :ounty transit district dial-a-ride > G&

Jone in area 10 C

5ont know name, but know theres one in area 11!uestion "5: What are the names o! the dial-a-ride ser%ices that are o!!ered by the public a"encies in your area, e%en i! you dont

use them#


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Exemplul 1 - Ghid Engl

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