Etape in Consiliere Genetica

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    ORIGINAL RESEARCH

    “Testing Times, Challenging Choices”: An Australian Study

    of Prenatal Genetic Counseling

    Jan M. Hodgson   & Lynn H. Gillam   &

    Margaret A. Sahhar   & Sylvia A. Metcalfe

    Received: 18 June 2009 /Accepted: 17 July 2009 /Published online: 2 October 2009#  National Society of Genetic Counselors, Inc. 2009

    Abstract   In many countries pregnant women deemed to be

    at increased risk for fetal anomaly following a screeningtest may attend a genetic counseling session to receive

    information and support in decision-making about subse-

    quent diagnostic testing. This paper presents findings from

    an Australian study that explored 21 prenatal genetic

    counseling sessions conducted by five different genetic

    counselors. All were attended by pregnant women who had

    received an increased risk result from a maternal serum

    screening (MSS) test and who were offered a diagnostic

    test. Qualitative methods were used to analyze the content 

    and structure of sessions and explore the counseling

    interactions. Findings from this cohort demonstrate that,

    within these prenatal genetic counseling sessions, counselor 

    dialogue predominated. Overall the sessions were charac-

    terized by: a) an emphasis on information-giving b) a lack 

    of dialogue about relevant sensitive topics such as disabilityand abortion. Arguably, this resulted in missed opportuni-

    ties for client deliberation and informed decision-making.

    These findings have implications for the training and

     practice of genetic counselors and all healthcare professio-

    nals who communicate with women about prenatal testing.

    Keywords   Prenatal genetic counseling .

    Information-giving . Decision-making

    Introduction

    Over the last 30 years in most developed countries prenatal

    testing has evolved into a seemingly routine and often

    unquestioned part of contemporary pregnancy care. All

     pregnant women have an  a priori risk  for fetal anomaly that 

    is affected by their age and family history. Non-invasive

     prenatal screening tests add information from a blood and/ 

    or ultrasound measurement to a woman’s   a priori   risk to

     produce an individual risk for both aneuploidy and neural

    tube defects for her pregnancy. If that individual risk is

    higher than a pre-determined cut-off rate then the pregnan-

    cy is considered to be   ‘at increased risk ’   and women are

    generally offered a diagnostic test.

    Decisions about prenatal testing are both complex and

    contextual. Studies that have explored women’s reasons for 

     participating in prenatal testing reveal that women may

     participate for several reasons. These include because   ‘it is

    routine’   (Fuchs and Peipert   2005; Gates   2004; Tsianakas

    and Liamputtong 2002), because women want reassurance

    rather than diagnosis (Green and Statham   1996; Mitchell

    2004; Weinans et al. 2004) and because they wish to avoid

    later regret (Tymstra   1989). While there are recognized

    J. M. Hodgson (*) : S. A. Metcalfe

    Genetic Education and Health Research,

    Murdoch Childrens Research Institute, Royal Children’s Hospital,

    Victoria 3052, Australia

    e-mail: [email protected]

    J. M. Hodgson : M. A. Sahhar : S. A. Metcalfe

    Department of Paediatrics, University of Melbourne,

    Victoria 3052, Australia

    L. H. GillamCentre for Health and Society. School of Population Health,

    University of Melbourne,

    Victoria 3010, Australia

    L. H. Gillam

    Children’s Bioethics Centre. Royal Children’s Hospital,

    Murdoch Childrens Research Institute,

    Victoria 3052, Australia

    M. A. Sahhar 

    Genetic Health Services Victoria, Royal Children’s Hospital,

    Victoria 3052, Australia

    J Genet Counsel (2010) 19:22 – 37

    DOI 10.1007/s10897-009-9248-6

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    limitations in studies that have explored women’s knowl-

    edge (Green et al.   2004), many have shown that women

    frequently have a poor understanding of both screening and

    diagnostic tests (Al-Jader et al.   2000; Bryant et al.   2001;

    Jaques et al.  2005) and the conditions that are being tested

    for (Marteau et al.   1988; Smith et al.   1994). Such data

    suggest that women may not be making fully informed

    choices.From an ethical perspective, it has been argued that 

    facilitating informed decision-making is a central goal of 

     prenatal genetic counseling — a process that requires ade-

    quate information and deliberation within a non-coercive

    and supportive context (Hodgson and Spriggs   2005).

    However there is a dearth of process studies examining

     prenatal genetic counseling sessions, making it unclear 

    whether this goal is being achieved in practice. Indeed

    genetic counseling process, in general terms, has not been

    well explored and it is therefore imperative for rigorous

     process studies to be performed in order to provide

    evidence to inform good practice (Meiser et al.   2008).While these findings are limited by the small sample size,

    and can therefore not be considered generalizable or 

    representative of all Australian prenatal genetic counseling

    sessions, this study begins to address this gap in knowledge

    and contributes to increasing the evidence base for genetic

    counseling in general.

    The primary aim of this process study was to explore

    current practice in prenatal genetic counseling sessions in

    Victoria, Australia.

    It is part of a larger project that also explored women’s

    experiences of genetic counseling and being at risk for fetal

    anomaly. Those findings as well as a further in-depth

    exploration of the genetic counseling interactions are

    reported separately.

    Methodology

    Study Design

    Qualitative research methods were chosen for this study as

    they provide appropriate tools with which to probe examine

     previously unexplored or under-investigated human expe-

    riences and phenomena.

    The complete study had two data collection phases — 

    audio-taped genetic counseling sessions and audio-taped

    follow-up interviews with women. This paper reports on

    findings from the first phase only.

    Genetic Counseling Context 

    Around 60% of pregnant women in Victoria have prenatal

    screening and approximately 6% have a diagnostic test 

    (Moreira et al.   2008). Australia has a two tier health care

    system with publicly funded health services as well as a

     private user-pays system with tax incentives to encourage

    utilization.

    At the time of data collection, pregnant women receiving

     public hospital care in Victoria, Australia were generally

    offered, at no cost, a 2nd trimester maternal serum

    screening (MSS) test at around 15 weeks gestation of  pregnancy and a fetal ultrasound examination at 19 – 

    20 weeks gestation. Women could also   ‘opt in’   to a 1st 

    trimester combined screening test (1TCS) program but 

    charges applied. Those tests would generally have been

    offered as part of routine pregnancy care by midwives or 

    doctors. Only women of advanced maternal age are likely

    to have been seen by a genetic counselor before their 

    screening test. Those women who, by virtue of their age or 

    their screening test result, were determined to be at 

    ‘increased risk ’   were offered, at no cost to themselves,

    genetic counseling to decide whether they wished to have a

    diagnostic sampling procedure such as chorionic villussampling (CVS) or amniocentesis. These are invasive

     procedures that increase the risk of miscarriage (Evans

    and Wapner   2005). In cases where a fetal anomaly is

    diagnosed parents may decide whether to continue the

     pregnancy or have an abortion.

    The counseling sessions in this study took place in the

     public hospital system where the majority of genetic

    counselors in Australia are employed. There were five

     prenatal genetic counselors practicing at two sites in

    Victoria at this time and all agreed to participate.

    When this study was conducted, training for genetic

    counselors in Australia consisted of a postgraduate diploma

    in genetic counseling after which individuals could be

    employed as Associate Genetic Counselors. Subsequently

    full certification as a Genetic Counselor was achieved by

    submitting 100 short and 20 long cases to the Board of 

    Censors of The Human Genetics Society of Australasia

    (HGSA) (Sahhar et al.  2005). One counselor in this sample

    was fully certified and the other four had been in prenatal

     practice for more than 3 years and were working towards

    certification. A Master of Genetic Counseling course began

    in Victoria in 2008 and the Board of Censors is currently

    reviewing certification requirements.

    Recruitment 

    Following approval from the relevant Human Research

    Ethics Committees recruitment took place at two different 

    tertiary referral hospitals in Victoria over a period of 

    18 months between 2003 and 2005. At these hospitals

     pregnant women who receive an increased risk result from

    a blood screening test are usually informed of the result by

     phone by a genetic counselor and invited to attend the

    Australian Study of Prenatal Genetic Counseling 23

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    Genetics clinic for further discussion. Women in this group

    who were aged over 18 years, who spoke and understood

    English were invited to participate.

    Prior to the counseling session the researcher explained

    to women about the project and, if they agreed to

     participate, obtained their written consent. The researcher 

    was not present during the genetic counseling session.

    Data Collection

    The genetic counseling sessions were audio-taped and

    transcribed verbatim using a modified   ‘conversation anal-

    ysis’  format. All identifying information was removed and

     pseudonyms were given to each client.

     NVivo software (QSR International, Melbourne, Aus-

    tralia) was utilized for storing and handling data and

    facilitating browsing, coding and accessing of text.

    Data Analysis

    Transcripts from the counseling sessions were analyzed to

    explore the structure, content and interactions.

    Initial analysis involved   ‘mapping’   of the session to

    document the structure. Usually content analysis refers to a

    type of analysis where codes are identified before analysis

     begins (Rice and Ezzy   1999). However these data were

    analysed for content inductively, in that any information

    topic that was mentioned was coded only as it arose out of 

    the transcripts.

    Genetic counseling is primarily a process of communica-

    tion and in order to fully explore the interactions, data

    analysis utilized concepts from both conversation analysis

    and discourse analysis. Conversation analysis, developed

    from the work of Harvey Sacks, has been used in a wide

    range of health care settings to demonstrate how conversation

    is organized and how verbal interactions are structured. This

    type of analysis recognizes that spoken words are   ‘speech

    acts’ and therefore can perform social actions (Woofitt  2005).

    Discourse analysis is described as the analysis of   “the

    language above the sentence”   (Cameron   2001   p.10). It 

    should be emphasized that the analysis used in this study

    did not constitute comprehensive conversation analysis or 

    discourse analysis; rather these were methods utilized as

    tools for exploring both what was said as well as looking

    for   “what is being indirectly hinted at or presupposed”

    (Cameron 2001 p. 128).

    Coding was a flexible and evolving process in that 

    components and interactions were identified, refined and

    then re-examined to check for consistency. Situational cues

    and other non-verbal interactions were coded when appro-

     priate. This process happened many times for each

    transcript until all the dialogue and interactions had been

    thoroughly represented and appropriately coded.

    Initial coding of the counseling sessions was carried out 

    independently by two researchers and subsequently com-

     pared and validated with the other members of the research

    team to ensure triangulation of the analysis.

    Results

    Fifty two women attending genetic counseling were invited

    to participate in the study. All women had received a phone

    call 1 – 7 days earlier informing them that their screening

    test had shown them to be at increased risk for fetal

    anomaly. Twenty one women agreed to participate and their 

    increased risk results ranged from 1 in 4 to 1 in 296. Thirty-

    one women declined the invitation with the most common-

    ly cited reason being that they were too  “distressed” at that 

    time. The 21 counseling sessions ranged in time duration

    fro m 2 0 to 4 5 min and in 13 cases women were

    accompanied by a partner or family member. At the time

    of interview women’s gestation ranged from 12 – 22 weeks.English was the second language for eight of the partic-

    ipants. See Table 1 for a summary of client characteristics.

    The results are presented in two sections:

    A) structure and content 

    B) genetic counseling interactions

    Some quotes have been truncated in a manner that 

    allows for ease of reading without affecting interpretation.

    Where this occurs it is denoted in the text by  “..…”.

    Overlapping speech is depicted by [ ].

    C: denotes counselor dialogue. P: denotes dialogue

    spoken by an accompanying person.Quotes are labeled with the Counselor ’s number and the

    women’s pseudonym- e.g Counselor 3/Hannah.

    A) Exploring the Structure and Content of Genetic

    Counseling Sessions

    Initial analysis identified five different structural compo-

    nents that were common to all genetic counseling sessions.

    These were categorized as:

    1. openings2. screening test dialogue

    3. diagnostic testing dialogue

    4. explanation of the conditions being tested for 

    5. closings

    Openings

    ‘Openings’   to the sessions were all fairly similar, usually

    involving a greeting and some talk about the weather or 

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    difficulty with car parking. It was clear in all cases that such

    ‘openings’   served to establish and build rapport before

    moving on to information-giving dialogue.

    Screening Test Dialogue

    This dialogue included clarification of the nature of the

    screening test and presenting and explaining the increased

    risk result.All counselors began by recapping this information:

    C:  ….. Now the reason why you’re here today is that 

    the risk for trisomy 18 has come back as an increased

    risk ……trisomy 18 is a rare chromosome condition,

    so you’ve probably heard of Down syndrome and

    understand that, that ’s where there’s an extra chro-

    mosome at number 21……   trisomy 18 is where

    there’s an extra chromosome at number 18……

    Because it ’s a larger chromosome it involves or 

    causes more serious problems for the baby……ok?

     Now we’re not saying the baby has this problem but 

    we’re saying that your chance of this happening has

    come back higher that we would expect and it has

    come back 1 in 48…… ok? So what that means is that 

    if there were 48 women in your situation one would

    have a baby with trisomy 18…… but 47 would not …..

    Counselor 3/Hannah

    The increased risk result was commonly presented in

    multiple ways, and framed both positively and negatively. For 

    example Counselor 1 gave Sara the following information:

    C:  ……  your age risk was 1 in 660 and the result is 1

    in 99……   so and that ’s about close enough to 1 in

    100……so that ’s 1%..... 98 people out of the 99 are

    going to have a healthy baby……

    Counselor 1/Sara

    Table 1   Characteristics of Participants

    Pseudonym Age Gestation at  

    counseling

    Parity Risk MSS/1TCS GC ESL Length of session

    (nearest minute)

    Accompanying

     person

    Alice 36 16/40 G5P2 1 in 16 T21 MSS 1   –    29 mins Yes

    Bec 35 17/40 G2P1 1 in 82 T21 MSS 2   –    45 mins Yes

    Danni 30 16/40 G1P0 1 in 120 T21 MSS 5 Yes 38 mins No

    Eve 34 12/40 G1P0 1 in 155 T21 1TCS 1 Yes 42 mins Yes

    Faith 23 17/40 G2P1 1 in 75 T21 MSS 5   –    36 mins Yes

    Gina 33 22/40 G3P1 1 in 217 T21 MSS 3 Yes 43 mins Yes

    Hannah 32 16/40 G3P0 1 in 48 T18 MSS 3   –    27 mins No

    Ingrid 22 18/40 G1P0 1 in 51 T21 MSS 3   –    44 mins Yes

    Jess 19 21/40 G1P0 1 in 231 T21 MSS 3   –    39 mins No

    Kym 37 20/40 G3P2 1 in 32 T21 MSS 3 Yes 33 mins Yes

    Linda 33 17/40 G3P1 1 in 167 T21 MSS 5   –    22 mins Yes

    Mia 37 15/40 G1P0 1 in 4 T18 MSS 3 Yes 33 mins No

     Nina 31 14/40 G2P1 1 in 296 T21 1TCS 3 Yes 25 mins Yes

    Olivia 29 18/40 G1P0 1 in 154 T21 MSS 5 Yes 28 mins No

    Rhea 30 18/40 G1P0 1 in 163 T21 MSS 5 Yes 32 mins No

    Sara 32 19/40 G3P1 1 in 99 T21 MSS 1   –    24 mins Yes

    Tricia 31 16/40 G4P1 1 in 161 T21 MSS 4   –    43 mins Yes

    Vicki 31 16/40 G1P0 1 in 235 T21 MSS 5   –    20 mins Yes

    Wendy 19 16/40 G1P0 1 in 187 T21 MSS 4   –    23 mins No

    Yasmin 35 20/40 G1P0 1 in 243 T21 MSS 4   –    28 mins Yes

    Zara 37 18/40 G2P1 1 in 162 T21 MSS 4   –    20 mins No

    Parity – G (Gravida = number of pregnancies)/P (Parity = number of livebirths)

    T21 – trisomy 21 (Down syndrome)

    T18 – trisomy 18 (Edwards syndrome)

    1TCS – 1st trimester combined screening

    MSS – 2nd trimester Maternal Serum Screening

    GC – genetic counselor number 

    ESL  –  English as a second language

    Australian Study of Prenatal Genetic Counseling 25

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    It is interesting to note that in the above extract,

    Counselor 1 expressed Sara’s risk for fetal anomaly five

    different ways: as an   ‘ a priori’  risk of  “1 in 660”, as a post 

    MSS risk calculation of  “1 in 99”, as close to  “1 in 100”, as

    “1%”  and as a   “98/99 risk of having a healthy baby.”  Risk 

    communication is explored further in the context of genetic

    counseling interactions in part B.

    In general, screening test dialogue was lengthy andsometimes comprised over a third of the total dialogue in the

    session. The majority of clients demonstrated a poor under-

    standing of the screening test they had been given and several

    demonstrated little or no recall of any relevant information

    having been previously given. Prior to presenting the increased

    risk result counselors frequently spent a long time clarifying or 

    ‘recapping’ information about the screening test. This dialogue

    generally included a reminder for the client about where and

    when the test took place, what it had measured and often

    reiterated that it was a screening rather than a diagnostic test 

    and could not therefore provide any certainty.

    Diagnostic Testing Dialogue

    This included:

    a) introducing and offering a diagnostic test 

     b) explaining the testing procedure

    c) explaining the associated risk of miscarriage

    d) explaining the possible test results

    e) talking about the decisions to be made

     Introducing and Offering a Diagnostic Test 

    After Counselor 2 had explained the MSS test result to Bec

    she informed her that one option now available was to have

    an ultrasound examination performed at 19 weeks:-

    C: that can often be enough to give you the

    reassurance you need to go   “alright well we’ll just 

    keep going along with things the way they are and..

    and you know wait and see what happens at the end”.

    T he o th er o ptio n is to h av e a test called an

    amniocentesis. Now amniocentesis is the definitive

    test for Down syndrome during pregnancy and what 

    that enables us to do is actually look at and…  count 

    the number of chromosomes that the baby has…..

    Counselor 2/Bec

    Counselor 5 was typical in the way that she introduced

    an amniocentesis to Danni:-

    C: because you have fallen into an increased risk 

    category the definitive or the diagnostic test we can

    offer you is an amniocentesis………..

    Counselor 5/Danni

    Diagnostic testing was presented by all counselors as an

    offer of something that would provide clients with a

    ‘definite’ or  ‘definitive answer ’ that was obviously in direct 

    contrast to the uncertainty engendered by screening tests

    such as MSS or ultrasound examination.

     Explaining the Testing Procedure

    Every session contained information about diagnostic

     procedures although the length and detail of these descrip-

    tions varied greatly. In those sessions where women were

    clearly already considering a diagnostic test, explanation of 

    the testing procedure comprised a large proportion of the

    total dialogue.

    Counselor 1 gave a typical description of amniocentesis:

    C: So they identify the baby on the screen on the

    monitor and they’ll do a full scan to check the size

    and the gestation and all those things we talked

    about and then when that ultrasound is finished,about 15 or 20 min of ultrasound, they prepare your 

    tummy with an antiseptic and a needle is popped

    through into the sac where the baby is, avoiding the

     baby and not damaging the baby and they’ll also try

    and avoid the placenta. Now it takes about 30 s, it ’s

    quick as a blood test, it ’s no more uncomfortable

    than a blood test and as I said um they’ll take away

    about 20 mls of fluid. After the test they ask you to

    sit and wait outside…. until you’re feeling ok, about 

    half an hour …….

    Counselor 1/Alice

    All counselors used similar language to explain the

    amniocentesis procedure. If counselees indicated at this

    time that they wished to go ahead with a test then an

    appointment was organized. Procedural descriptions about 

    amniocentesis tended to concentrate on the concurrent use

    of ultrasound, the insertion of a needle, the pain involved,

    the relevance of the amniotic fluid and the laboratory

    techniques. Counselor 2 was the only counselor who

    alluded to the fact that, aside from possible physical pain,

    many women experience amniocentesis as an emotional

    time. She told Bec:

    C:   …. it hurts about as much as having blood

    collected from your arm…… but just of course the

    experience is a lot more, you know, the fact that the

    needle’s going into your tummy that ’s it ’s near the baby

    that it ’s a very long needle you know it ’s not, you know

    it ’s not anything that ’s certainly not as simple as having

     blood taken from your arm…………

    Counselor 2/Bec

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     Explaining the Associated Risk of Miscarriage

    While all sessions contained information about the risk of 

     procedure-related miscarriage, counselors only offered an

    explanation for this in response to specific questioning from

    a client. Counselor 4 gave a typical explanation about 

    miscarriage to Tricia and her partner:

    C: now that ’s a test that ’s going to give you close to

    100% that they haven’t got Down syndrome or other 

    chromosome problems…… by having this done there

    is a risk of miscarriage and that risk is 1 in 200 which

    is half a percent …… 99.5% safe

    T: half a percent 

    C: half a percent causes a miscarriage

    T: is that because they put the needle um in the sac is

    that why?

    C: yeah they don’t really know why [it happens

    T: why it happens]

    C: but they think because a foreign object is entering

    into a sterile [environment 

    T: yeah] yeah

    C: and whether it causes infection or ruptures the mem-

     branes.. there’s half a percent chance of that happening....

    Counselor 4/Tricia

     Explaining the Possible Test Results

    Information about the diagnostic test results usually

    included explanation of the laboratory analysis and occa-

    sionally some information about the limitations of this. This

    dialogue frequently included an explanation about the

    examination of fetal chromosomes, often taking place while

    the counselors showed a pictorial representation of a

    karyotype.

    Counselor 1 gave a typical explanation of this process to

    Alice:

    C: Now the results for this test take two weeks for a

    good reason, we’re actually collecting skin cells

    which the baby sheds naturally in utero and we take

    those skin cells until they are multiplying which takes

    about 8 days so we can look inside and count the

    chromosomes. It ’s important to know a little bit of the

    complexity of the results so that you will understand

    why it takes this long. (showing diagram) These are

    the chromosomes inside the cell and there’s got to be

    23 pairs for it to function as a normal human being

    and for your baby to be normal. Now I can’t count 

    them and even a scientist would have trouble when

    they looked at that to know that there are 23 pairs so

    they spend the next stage actually um popping them

    in their um right pairs and you’ve each contributed

    one to each pair. The number 1 pair are the largest and

    they go in descending order down to the smallest pair 

    which are the 22nd pair. The 23rd pair are the sex

    chromosome so this baby is a girl….. but if it ’s a boyyour baby will have one X and one Y. Now you’ll see

    here in this picture the number 21 pair has got 3

    instead of 2, now that means that the baby definitely

    has Down syndrome…….

    Counselor 1/Alice

    Talking About the Decisions to be Made

    It was difficult to separate this dialogue from other 

    components of the sessions as it occurred sporadically, in

    short sections and often at the beginning or the end of asentence that was mainly information giving. Counselor 

    discourse predominated and was overwhelmingly charac-

    terized by a plethora of discourse containing examples of 

    what    ‘some people’   might do. It was common for 

    counselors to present clients with a summary of their 

    options. The next extract illustrates one example of where

    this was done in rather a confusing fashion. When Gina

    and her partner appeared obviously unsure about having

    an amniocentesis, Counselor 3 suggested that they should

    go home to think about it further and offered the

    following advice for how they might think about the

    decision:

    C : I always start with the issue behind it that is why

    you might have the test, you know, and you need to

    decide together what you would do with that 

    information……The other side of it is that um you

    also need to consider your own feelings of coping for 

    the next 20 weeks of the pregnancy, that is your 

    anxiety if you don’t have the test whether you can

    cope. And some women do  ‘cos not everyone chooses

    to opt for the amniocentesis, some women feel that 

    that is not right for them because they would

    continue the pregnancy regardless and that theywould rather just find out at birth. The other option

    is that you have the amnio and that you still would

    continue the pregnancy and some women do that 

     because they want to learn about it beforehand…..

    And then there’s the third option where you don’t 

    have the amniocentesis because it ’s not right for 

    you……

    Although Counselor 3 appears to have summarized the

    options available to Gina she omitted one possibility-to

    Australian Study of Prenatal Genetic Counseling 27

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    have an amniocentesis and terminate an affected pregnancy.

    She continued by saying:

    C: it ’s very difficult being faced with these decisions

    when um you know everything’s going ok and

    suddenly I’ve changed it for you and um you know

    it most likely will be ok. It ’s just that we don’t 

    know…

      there’s the uncertainty there

    …  and I guesswhat you both need to decide you know is about that 

    uncertainty whether you can cope with that. Also

    whether you want to know and what you would do

    with the information. Three big things really…   and

    sometimes it helps to have a few days you know to..

    to think about it ……

    Counselor 3/Gina

    As Gina said very little during this part of the session it 

    is possible that Counselor 3 made several assumptions

    about how Gina might be feeling.

    Explanations of the Conditions Being Tested for Down

    Syndrome

     Nineteen women in this sample were at increased risk for 

    Down syndrome and two were at increased risk for trisomy

    18. Sessions usually contained some explanation about how

    the condition occurs as well as information about the

     phenotype. In the following example Counselor 2 gives an

    explanation of how Down syndrome occurs:

    C: so the eggs are sitting there, it ’s got 46 chromo-

    somes in it and it has to go through a process where it 

    halves and basically splits in two……….. there’s 23

    in the egg that will then go on to fertilize.. to be the

     baby   ‘cos the sperm is supplying 23 as well………so

    it ’s half mum, half dad. So we think that what 

    happens is that in that process that of.. of halving

    the number you get what ’s called, the big word is

    non-disjunction, but what it basically means is instead

    of, you know, a pair of chromosomes going to either 

    side of the cell they get stuck together and they both

    go to the one side…..

    Counselor 2/Bec

    In three of the 19 sessions where the woman was at 

    increased risk for Down syndrome there was no mention at 

    any time about the Down syndrome phenotype.

    In two of the 19 sessions where the woman was at 

    increased risk for Down syndrome, the counselor asked

    clients whether they understood or were   “familiar ”   with

    Down syndrome. If clients indicated that they were there

    was no further discussion or exploration.

    The remaining 14 sessions where there was an increased

    risk for Down syndrome contained information that focused

    mainly on three aspects of the condition: the physical

    appearance, the intellectual disability and the variability in

     phenotype.

    In response to being questioned by Counselor 3 Kym

    stated that she ‘didn’t know anything’ about Down syndrome.

    After explaining how Down syndrome occurs Counselor 3

    offered the following brief explanation of phenotype:

    C: so if this happens we know then that the baby

    would have Down syndrome. Now as you can see

    there’s a whole extra chromosome and when there’s

    extra chromosome material that can change the baby’s

    development ……   and cause problems like Down

    syndrome. With Down syndrome there’s usually

    distinct facial features and there is also um mental

    retardation, they’re slower to reach their milestones. At 

    the moment we don’t know if the baby has got this…..

    Counselor 3/Kym

    The Down syndrome phenotype was not mentioned

    again in this session.

    When Bec and her partner were asked whether they

    “knew anything”   about Down syndrome they appeared

    unsure and Counselor 2 gave the following explanation:

    C:  ……you know it is quite variable at the very mild

    end of the scale you know children go to school and,

    you know, sometimes even high school um but there is

    obviously some effect on some level, you know……

    they probably don’t  …..probably it ’s very difficult to

    say the broad generalizations but generally there is some

    effect, there is some sign of an intellectual disability andcertainly there are some physical manifestations even at 

    the milder end of the scale…… and at the very severe

    end obviously you know the intellectual disability is

    quite profound and they can also have serious heart 

     problems and unfortunately nothing that we can test in

     pregnancy can tell you that ……. the reason that we

    offer testing is because it ’s not a condition that we can

    change in any way……so there’s no therapy, there’s no

    treatment that will make them better ……

    Counselor 2/Bec

    After Counselor 5 gave Danni an explanation about how

    Down syndrome usually occurred, Danni asked her what 

    this meant for the baby. Counselor 5 informed her that there

    was a degree of intellectual disability that required

    assistance with schooling and after talking about the

    variability in phenotype she said:

    C: and these children with Down syndrome have a

     particular facial appearance about them……so um

    their eyes are sort of more um slanted, they’ve got 

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    sort of loose um facial um appearance, um sometimes

    the tongue’s bigger and sort of hanging out so there’s

    sort of a particular sort of appearance…..

    Counselor 5/Danni

    After explaining to Tricia about phenotype Counselor 4

    added:

    C: and we know nowadays babies with Down

    syndrome have.. an average lifespan they can live

    u p to 6 0, they’re very well supported in the

    community and medical treatment now is better than

    what it used to be and what we do know though is

    that kids and adults with Down syndrome are always

    dependent on their parents so they won’t necessarily

     be able to go out, get a job, get married and lead their 

    [own lives

    T: that ’s right]

    C: so it is we’re talking about years and [years of 

    T: that ’s right]……

    Counselor 4/Tricia

    The notion of   ‘dependency’   or   ‘ burden’   alluded to by

    Counselor 4 was common throughout the descriptions of 

    Down syndrome.

    When talking about Down syndrome, all counselors

    focused on the negative aspects, the variability in pheno-

    type and the likely   ‘ burden’   that would be placed on

    families due to the intellectually disability and associated

    medical conditions. There was little exploration of clients’

    existing knowledge or attitudes and at no time did any of 

    the counselors talk about any potential for children with

    Down syndrome to contribute to family life. Apart from

    two occasions, where counselors offered clients a brochure

    from the Down syndrome association, there was no overt 

    encouragement of clients to deliberate about the possibility

    of having a child with a disability. Although counselors

    frequently acknowledged that this choice may be   “diffi-

    cult ”, there was no discussion of any possible reasons for 

    this difficulty, so that clients’  feelings about having a child

    with Down syndrome remained largely unexplored.

    Closings

    Counselors commonly brought the counseling session to a

    close by offering some follow-up contact. By the end of 

    their counseling session 17 out of the 21 women had not 

    apparently yet decided whether or not to have a diagnostic

    test. These women were frequently advised to  ‘take time’ to

    think about their decision and to subsequently let the

    counselor know if they wanted an appointment made for a

    diagnostic test. Counselors also frequently informed clients

    that they could telephone and discuss the matter further 

    if they wished. There was often some chat about the

    weather or the journey home and it was not uncommon

    for counselors to wish clients   ‘good luck ’   with their 

    decision.

    Although all sessions contained each of these structural

    components, there was a wide variation within the content 

    of each. None of the sessions proceeded in a strictlysequential fashion and while all sessions began with an

    opening and ended with a closing, the middle three

    components were commonly interspersed throughout the

    sessions.

    B) Exploring Genetic Counseling Interactions

    The information-giving dialogue was simultaneously inter-

    woven and overlaid with a variety of interactions. Three

     particular interactions are explored in detail in this paper;

    these were chosen as they are all crucial components of informed decision-making in this setting.

    1. risk communication

    2. decision-making dialogue

    3. abortion discourse

    Risk Communication

    For women in this cohort there were two quite separate risk 

    communications:-

    a) the increased risk result for fetal anomaly obtained

    from the screening test 

     b) the risk of post-procedure miscarriage associated with

    the diagnostic test they were offered

    Communicating the Increased Risk Result 

    Counselors frequently appeared to anticipate the likely

    distress caused by hearing the actual risk figure and in some

    instances they could be heard   ‘ preparing’  women, particu-

    larly for the higher risk results. For example Counselor 3

    attempted to prepare Mia for hearing her increased risk 

    result by talking about the low risk result obtained for 

    Down syndrome and neural tube defects. She then

    continued by saying:

    C: But one of the risks for trisomy 18 has come back 

    very.. quite high now don’t be alarmed by it but it has

    come back 1 in 4…..ok . it doesn’t mean there’s

    anything wrong and I can say that to you quite clearly

     because this test only gives an indication and we do

    get results as high as even 1 in 2……

    Counselor 3/Mia

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    Counselor 3 could also be heard   ‘ building up’   to

    disclosure of the risk figure when she said to Ingrid:

    C: (talking about risk for neural tube defects) your 

    risk for that has come back as very low risk ……

    that ’s 1 in 4,140……It also gives y ou a r isk  

    assessment for trisomy 18 and that ’s a rare chromo-

    some condition and that ’s come back as 1 in 33,100

    so we’re not concerned about those two…   What we

    are concerned about is the risk for Down syndrome

    and that has come back a little bit higher than we

    would have expected and it has come back 1 in 51

    alright which probably comes as a huge shock to you

    I don’t know how.. yeah

    I: yes (laughs)….. I realise it ’s a chromosomal disorder 

    and everything but um.. but.. it ’s just a shock (laughs)

    C: of course yes. What ’s important to understand is

    that what that means is that if there was 51 couples in

    your situation only 1 would have a baby with Downsyndrome and 50 would have a normal pregnancy

    outcome, that is the baby would not have Down

    syndrome because this is a figure only for Down

    syndrome……

    Counselor 3/Ingrid

    As seen in these findings, risks were commonly

     presented in multiple ways and the risk was often framed

     both positively and negatively. For example Counselor 5

    said:

    C: So when we’ve combined your age along with

    your gestational information, how many weeks you

    are, then plus with the 4 chemicals all that informa-

    tion combined together has given you a risk of 1 in

    163, so what we’re saying is that if you were to have

    163 babies, 162 would be healthy and 1 would have

    Down syndrome so it is very unlikely……

    Counselor 5/Rhea

    During risk communication counselors frequently reas-

    sured clients that they were not   ‘responsible’   for the result 

    and this often appeared to serve as a way of pre-empting

     possible feelings of being   ‘to blame’.

    One example of this is illustrated by the next quote from

    Counselor 3:

    C:……  Down Syndrome is a condition that occurs by

    chance and it has nothing to do with.. and look what I’m

    trying to say is that you haven’t caused it, it ’s nothing

    thatyoudidso it ’s not in your genes, it ’s nothing that you

    ate or how you were feeling it can happen to anybody

    ok? but it usually happens when women are older ……

    Counselor 3/Kym

    In her counseling session Olivia asked Counselor 5

    whether she has contributed to the increased risk result:

    O: is it ….. you know contributed by the fact that if I

    eat some kind of food does it [contribute to

    C: no not at all] no…..you have no control over …..the

     blood measurement …..the chemicals, the analytes in

    the blood you have no control over that ….. it doesn’t matter where you live what food……what you drink 

    um, medication nothing like that will impact ……

    Counselor 5/Olivia

    Communicating the Risk of Post Procedure Miscarriage

    All counselors informed their clients about the risk of post-

     procedure miscarriage and this was usually imparted in a

    way that was designed to lessen distress. Commonly this

    was achieved by a variety of ways of   ‘softening the blow’,

    one of which was to re-frame the risk. For example,Counselor 5 told Linda:

    C: …we quote a risk of miscarriage of 1 in 200 or ……a

    half a percent …… but we do see it as being a relatively

    safe procedure but ……there is a small risk ……

    Counselor 5/Linda

    In 15 out of 21 sessions the counselor reassured women

    about the competence of the practitioner, the medical

    ultrasonologist, who would perform the diagnostic test.

    A typical example of this occurred when Counselor 2

    said to Bec:

    C:  …….. you know as far as the operators here they

    are very experienced you are in very good hands if 

    you choose to go down that road……

    Counselor 2/Bec

    Decision-Making Dialogue

    Decision-making dialogue was often implicitly woven

    throughout the sessions and therefore it was difficult to

    separate from other interactions. Within dialogue coded as

    ‘decision-making’, four themes emerged inductively fromthe data:

    a) counselors talking about the importance of   ‘individual

    choice’

     b) counselors suggesting that clients should take   ‘time’ to

    think about their decision.

    c) counselors suggesting that clients should consider 

    whether they   ‘needed to know’   the information that a

    diagnostic test could provide.

    d) clients looking for direction or help with decision-making.

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    Counselors Talking About the Importance of Individual 

    Choice

    All of the counselors emphasized that this was an

    ‘individual choice’   that could only be made by the woman

    and her partner. Counselor 2 was typical in the way she told

    Bec:

    C:  …... to go ahead and have any further testing is

    completely your decision, it ’s your pregnancy, it ’s

    your baby and it ’s your choice and some people do

    choose not to take this sort of any further ………

    Counselor 2/Bec

    Counselor 3 told Kym that she was unable to advise her 

    about what decision to make:

    C: ok, put it this way.. it ’s up to each couple what you

    decide to do. I’m here to give you the information and

    weigh up the pros and the cons but I can’t exactly tell

    you what to do and I’ll tell you why I can’t …… because, one, I’ve never been in your situation and I

    don’t know what it ’s like to be in your situation but 

    two, everybody feels completely different …….

    Counselor 3/Kym

    Counselors Suggesting that Clients Should   ‘ Take Time’ 

    to Think About the Decision

    All counselors emphasized that clients should ‘take time’ to

    think about whether or not to have a diagnostic test.

    Counselor 3 told Jess:

    C:   ……with an important decision like this even

    spending a few days thinking about it can help with

    deciding what to do particularly with the uncertainty…

    Counselor 3/Jess

    Counselor 5 also stressed the utility of taking some time

    to make this decision when she said:

    C:……   sometimes um people find right at this point 

    when you’re with me that you.. that there is no way

    you can make a decision but you might find in a few

    days…   given some time and some discussion you

    might feel which direction you want to head in just 

    after a bit of time, time can help……..

    Counselor 5/Danni

    Counselors Talking About a   “  Need to Know”

    Counselors often suggested that clients should consider 

    whether they   ‘needed to know’   this information. One

    example of this was seen when Counselor 2 told Bec about 

    the differences between ultrasound and amniocentesis:

    C: so I guess you know that ’s what it ’s going to come

    down to is how you as a couple feel, like whether you

    feel you definitely need to know or whether you can

     be you know reassured by a healthy looking baby on

    an ultrasound……

    B: and it ’s basically a lifetime family commitment 

    (referring to Down syndrome)

    C: that ’s right yes….

    Counselor 2/Bec

    In a similar vein, Counselor 4 gave Yasmin the following

    explanation about decision-making:

    C: and the difficulty at this stage is that we can’t be

    sure, you know, it ’s a 1 in 243 chance that this baby

    can have Down syndrome or another chromosome

    abnormality and for some people they see that risk asa risk they’re willing to take, for some people they

     just feel that they can’t take it, they need to know and

    it ’s a very personal kind of decision and it ’s a decision

    that the two of you need to talk about and come up

    with something that you feel right about ……

    Counselor 4/Yasmin

    Clients Looking for Direction or Help

    with Decision-Making 

    Within this cohort there was no evidence that counselors

    were directing clients towards having a diagnostic test.

    Indeed women were frequently told that the decision to have

    a diagnostic test was   ‘their choice’   and that there was no

    ‘right ’   decision to make. As described earlier counselors

    offered guidance about the decision-making process by

    suggesting that clients   ‘take time’   to think about their 

    decision and by questioning them about whether they

    ‘needed to know’. However, in a third of the sessions clients

    were obviously looking for some direction or advice.

    In the following extract, it can be seen how Counselor 3

    responded to Nina’s partner :

    C: Is there any other questions you have or anything?

    P: yes what would you do?

    C: (laughs)

     N: (laughs)

    P: (laughs)

    C: everyone asks me that question look um I really

    don’t know what I would do……and the reason is

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    I’ve never been in that situation……and you don’t know

    how you’re going to feel…… What I can tell you is that 

    everyone makes different decisions there is no right or 

    wrong decision as long as you both feel comfortable

    with it and can also enjoy the pregnancy again……

    Counselor 3/Nina

    It is interesting to note how, in that extract, all the participants laughed as if recognizing the impossibility or 

    inappropriateness of the question. Counselor 3 responded

     by emphasizing that it was important for couples to decide

    for themselves and that there was no   ‘right ’   decision.

    Another example of this occurred when Jess asked

    Counselor 3:

    J: what would you do?

    C: it ’s a very good question and to be honest with you

    I really don’t know what I would do and the reason

    is.. is that I’ve never been in that situation but not 

    only that I’m not you I don’t know how.. do youknow what I mean we all respond differently to things

    like this. What ’s important for you to know is that 

    when someone comes back with an increased risk like

    this it doesn’t necessarily mean there is a problem.

    For sure it means the risk is higher but there’s still a

    good chance that everything will be ok so what I

    always talk about with women like yourselves is what 

    is the most important thing for them now. You know

    imagine yourself in a week ok and imagine that 

    you’re still left with this choice of whether to have

    this amnio or not and just think about one, how you ’d

    cope during the week, you know have I been able to

    do my daily activities, am I feeling ok, am I sleeping,

    you know all those sort of things or is it becoming a

    dominating factor …….

    Counselor 3/Jess

    While Counselor 3 did not give Jess a direct answer to

    her question she did provide her with an explanation of 

    why she felt unable to do this and also suggested a

    framework for consideration of the issues.

    Abortion Discourse

    In the absence of treatment for many of the conditions that 

    can be tested for, women who receive a diagnosis of fetal

    anomaly are generally given a choice about whether to

    continue with the pregnancy or whether to have an

    abortion. All except two women in this cohort were at a

    stage of pregnancy where, had they wished to have an

    abortion, an induction of labor would have been offered.

    Dialogue concerning abortion was the only interaction

    where individual counseling styles varied considerably. In

    addition abortion discourse was highly variable in both the

    amount and the content with a marked absence of explicit 

    dialogue.

    Although the word   ‘abortion’   was spoken by three

    clients it was not used by any counselor at any time with

    four out of five counselors using the words   ‘termination of 

     pregnancy’. One counselor (Counselor 3) did not use the

    words   ‘abortion’   or    ‘termination’   in any of her sevensessions although two of her clients did. There were

    noticeable differences between counselors as to whether 

    they introduced the topic of abortion — two counselors

    (Counselors 1 and Counselor 3) were seemingly reluctant 

    to do so. The other counselors, while apparently

    comfortable with raising the topic as an option, did not 

    talk about methods of abortion even in response to client 

    questioning.

    On the few occasions when counselors raised the topic

    of abortion it was not done in any explicit manner such as

    when Counselor 4 suggested that Yasmin and her partner 

    should  ‘weigh up the risks’ of having an amniocentesis andthink about:-

    C:…… how are we going to deal with circumstances

    later down the track and only you guys know how

    you’ll deal with that and it ’s your decision it ’s.. no

    one’s going to tell you what to do…….

    Counselor 4/Yasmin

    The phrase   “deal with circumstances down the track ”

    hints at the possibility of some sort of undesirable outcome

    and is one of the euphemisms used by counselors to allude

    to the choices that would be available if a diagnostic test 

    revealed a fetal anomaly.

    In many cases it was the client who introduced the topic

    of abortion by asking a direct question. One example of this

    could be seen when Counselor 5 was   ‘on hold’   on the

    telephone while making an appointment for Linda to have

    an amniocentesis. Linda asked her:-

    L:   ……. and what happens if.. there is the Down

    syndrome there……what happens after that?

    C: ok so if the result comes back showing Down

    syndrome then I’

    ll ask you to come in and.. and seeme and then we talk through you know what you

    want …

    Counselor 5/Linda

    A different approach was seen in the following extract 

    where Counselor 2 picked up on a cue from Bec and used it 

    to introduce the option of termination of pregnancy. After 

    listening to an explanation about Down syndrome Bec

    commented that it was   “ basically a lifetime family

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    commitment ” and Counselor 2 took that opportunity to talk 

    about abortion:-

    C:  ……that ’s right yes.. So you know it ’s a horrible

    thing to say but the reason we test people in

     pregnancy is that we.. we want to be able to give

     people a choice of you know having a termination if 

    they don’t feel that they don

    ’t want to have the babyand I guess fundamentally you know the decision

    about whether or not to have a diagnostic test because

    there is this risk of causing a miscarriage um is going

    to have a lot to do with whether or not you want that 

    opportunity to have that choice….. if people are very

    adamant that they couldn’t not terminate a pregnancy

    um regardless of the.. of the outcome whether the

     baby had a problem or not then I guess you know I

    always question them on well why put your pregnan-

    cy at risk, why take a risk of.. of losing a baby even if 

    cos there is this chance that the baby is healthy and

    fine………

    Counselor 2/Bec

    Counselor 2 was the only counselor who both introduced

    and explicitly addressed the option of abortion. She did not 

    offer any information about the method of abortion and

    neither Bec nor her partner asked for this. There was

    commonly a notable reluctance on the part of counselors to

    talk about how an abortion may be performed. For example

    Ingrid pressed Counselor 3 for more details about the

    method of abortion:-

    I:……. I mean it ’s something that we can discuss

    further when we know the results but I’m just worried

    reading that if you were to terminate that you would

    go through that labour process

    C: oh you mean later yes you would

    I: so I was just wondering you know I’m 18 weeks

    now 2 weeks before the results and things I don’t 

    know what it would be like to

    C: yes it would be.. it would be like a mini labour but 

    I’m only telling you that because you’ve asked

    I: yes

    C: and most of the time it would be ok, you’ve got to

    keep saying, most of the time it would be ok but in

    the event that it ’s not 

    I: yep

    C: um.. over 18 weeks it usually is like having a mini

    labour 

    I: ok. I just [wanted all the information

    C: yes and] here at this hospital we would be happy to

    support you right through if it happened that 

    way………

    Counselor 3/Ingrid

    In response to Ingrid’s specific question about   ‘what 

    happens’   she was given a non-specific answer:   ‘a mini

    labour ’.Another example of this occurred when Zara asked

    explicitly about the method of termination Counselor 4 told

    her:-

    C:….. the mode of termination differs obviously

    when you get further on in the pregnancy so depend-

    ing on what stage you’ll be what we do is we refer 

    you on to the obstetrician to discuss that so they need

    to assess your previous pregnancies, the state you’re

    in at the moment, whether it ’s a surgical termination

    or a medical which is an induction of labour …..

    Counselor 4/Zara

    While Counselor 4 did offer some explanation to Zara,

    in that a  “medical”  is an induction of labor, she then stated

    that it was difficult for her to comment further and

    suggested that the process happened   ‘step by step’   which

    appeared to act as a barrier to more discussion about the

    topic.

    Discussion

    Section A explored the structure and content of the genetic

    counseling sessions. While this revealed a number of 

    differences it also identified many commonalities. In

    general terms counselor dialogue predominated with coun-

    selors following a loose format of information-giving,

    obviously having particular information they considered

    necessary for clients to hear. However at certain times,

    rather than leading the dialogue, they appeared to adhere to

    a more client-led agenda. This usually occurred in the

    context of information about disability and abortion, at 

    which time counselors frequently only offered information

    in response to direct questioning by clients.

    Kessler first categorized genetic counseling sessions as

    consisting of five phases: an intake phase, an initial contact 

     phase, the encounter phase, the summary phase and a

    follow-up phase, with the first and last phases taking place

    outside the actual counseling session (Kessler   1979). The

    structural categories that arose inductively out of these data

    do not differ greatly to his.

    More recently McCarthy Veach and colleagues described

    the structure of genetic counseling sessions. They referred

    to four phases or   ‘components’   of sessions which are

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    initiating, contracting, ending and referral but, compared

    to Kessler ’s categorization, are more goal orientated

    (McCarthy Veach et al.   2003). Results from this current 

    study do not reflect that structure as both goal and agenda

    setting were largely absent from all sessions. If the

    counselor ’s goals were achieved they were not explicitly

    acknowledged and there was little attempt made to ascertain

    client ’s goals or check client satisfaction. However it wasevident that individual clients had different educational and

     psychological needs and so it is possible that discrepancies

    in both structure and content may have arisen in response to

    a   ‘client-led’  agenda.

    In terms of actual content there were some interesting

    findings. Dialogue recapping upon and explaining the

    screening test was always lengthy in response to clients’

    obvious lack of knowledge about this. This has important 

    implications for those who offer screening tests in preg-

    nancy as these data reveal a significant lack of knowledge

    and misunderstanding by women about the screening test 

    they had all had some time before.Another notable finding was that descriptions of Down

    syndrome were frequently narrow, with a focus on the

    negative aspects of the condition and this dialogue did not 

    include any discussion of the potential place of an

    individual with Down syndrome in family life. This reflects

    the findings of others that information given about Down

    syndrome in prenatal settings is generally inadequate for 

    informed consent and often emphasizes the negative aspects

    of the condition (Bryant et al.   2001; Dunne and Warren

    1998).

    Genetic counselors spent a significantly larger propor-

    tion of time clarifying information about the screening tests

    and addressing procedural aspects of the diagnostic testing

     procedures than they did giving information about the

    conditions that such tests may diagnose or the options that 

    would be available following a diagnosis of fetal anomaly.

    While women clearly need to receive information about 

    an invasive procedure that may cause a miscarriage, these

    data reveal that dialogue about amniocentesis was charac-

    terized by a focus on the short-term implications, such as

    the possibility of physical discomfort, with a lesser focus on

    the long-term implications such as receiving a diagnosis or 

    experiencing a miscarriage. It may be that a diagnostic

     procedure is something that is more tangible, easier to

    imagine and less threatening to think about than either 

    having a baby with a chromosome anomaly, or having an

    abortion for fetal anomaly. Throughout the lengthy sections

    of dialogue about amniocentesis, discussion of any poten-

    tial psychological impact of having the test or receiving a

     positi ve result was largely absent. In all instances,

    information-giving discourse had a largely technical and

     procedural focus that did not appear to encourage broader 

    deliberation.

    Three particular interactions — risk communication,

    decision-making dialogue and abortion discourse — were

    chosen for in-depth analysis because they form critical

    components of informed decision-making in this setting.

    Risk communication is a vital part of most genetic

    counseling interactions and in this cohort there were two

    separate types of risks being communicated: the increased

    risk for a chromosome anomaly evidenced by the screeningtest result; and the increased risk for miscarriage associated

    with the offer of diagnostic testing.

    It has previously been recognized that risks are inter-

     preted differently depending on how they are articulated or 

    ‘framed’   (Gates   2004). In this cohort, risks were usually

    communicated numerically, predominantly framed as   ‘1

    chance in X’   although that is suggested as being the least 

    effective means for risk communication (Hallowell et al.

    1997). Risks were also frequently   ‘framed’   in several

    different ways, possibly demonstrating how counselors

    attempted to increase client ’s comprehension of risk.

    Sometimes reframing appeared to occur as an attempt to‘soften the blow’, possibly in order to reduce distress, and it 

    is unclear how this may impact on individual comprehen-

    sion of risk.

    Decision-making dialogue was not observed as a discrete

    entity but appeared to be interwoven with other types of 

    dialogue to produce   ‘hints’   or   ‘suggestions’   about how

    clients might think about the decision to be made.

    Counselors emphasized the importance of individual

    choice, of taking time to think about the decision and that 

    clients should consider whether or not they   ‘needed to

    know’   this information. In doing this counselors provided

    suggestions for how clients might make such a decision

    without being overtly directive.

    Seven clients specifically asked the counselor for advice

    about having a diagnostic test. In the genetic counseling

    literature, as a result of the historical adherence to a non-

    directive counseling style, this has been referred to as   “the

    terrible question”   (Karp 1983 p.1). While counselors never 

    gave a direct answer to the   ‘terrible’  question they usually

     provided clients with a decision-making framework within

    which to situate themselves. Contemporary genetic counsel-

    ing literature has redefined the question   “what should I

    do?”   as an opportunity for the counselor to engage clients

    in a useful discussion (Kessler  1997; Weil  2000) but such

    engagement did not appear to occur within these data. This

     possibly resulted in a missed opportunity for deliberative

    dialogue.

    Abortion discourse was largely absent despite this being

    cited as an important component of pre-procedure counsel-

    ing (Weil   2000). A lack of discussion about abortion in

     prenatal genetic counseling sessions has previously been

    noted by others (Rapp 1999; Rothman 1986). Paradoxically

    when counselors are questioned hypothetically about their 

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    counseling sessions the majority state that this is informa-

    tion that they always include (Burke and Kolker   1994;

    Matloff   1994). In these sessions that did not happen and

    two counselors appeared to be hesitant about using the

    word   ‘termination’   even when their clients had used that 

    term. While counselors occasionally introduced the topic

    they did not explicitly discuss the procedures involved even

    when clients expressed a wish to hear this information.Answers to such questions appeared to be sometimes

    reluctantly provided and often in non-specific ways such

    as describing the abortion procedure as a   ‘mini labor ’, a

    description which may be both unhelpful and inaccurate.

    Such a description provides no tangible guidance for 

    women who have not previously been in labor. In addition

    when labor is induced early, usually by oral and vaginal

     prostaglandin therapy, strong labor pains often occur 

    resulting in a birth process that, while possibly shorter 

    and less painful than labor at full term, can involve any of 

    the usual complications of childbirth. Induced abortion is

    frequently also an emotionally difficult process resulting indelivery of a stillborn baby and may not be comparable to a

    labor process that, while possibly physically challenging,

    generally culminates with the joy that is usually associated

    with the birth of a live and healthy baby.

    It is possible that talking about abortion was perceived to

     be unnecessary or not relevant at this stage. Counselors

    may have considered that decision-making about amnio-

    centesis required only information about the test and that 

    knowledge about abortion and methods of abortion is not 

    needed by clients unless they receive a diagnosis of fetal

    anomaly. In these data there were several occasions where

    counselors encouraged clients to think about this process

    ‘step by step’  rather than trying to take into account, in the

    first instance, all the things that could occur later.

    While there are many definitions of informed choice

    cited in the prenatal testing literature there is a general

    consensus that an informed choice requires a person to be

    competent, in possession of good knowledge and under-

    standing of all available options, and to have made that 

    choice freely without coercion having considered their 

    individual values and beliefs (Carroll et al.  2000; Goldworth

    1999; Marteau et al.   2001; O’Connor and O’Brien-Pallas

    1989). In prenatal settings it is therefore important to offer 

    clients some information and discussion about the options

    that would be available to them if they were to receive a

    diagnosis of a fetal anomaly. Throughout the sessions all

    counselors were keen to provide women with information

    and less obviously comfortable with encouraging delibera-

    tion, particularly about sensitive topics such as abortion and

    disability. A lack of deliberative dialogue directly impacts on

    the ability to make an informed choice.

    There are several reasons that could explain why

    counselors in this cohort did not engage women in

    deliberative dialogue. Firstly it is possible that they may

    not have considered deliberation to be a necessary part of 

    women’s decision-making. If this were indeed the case then

    that would mean that counselors were using a narrow

    version of autonomy that did not recognize the need for 

    deliberation and consideration of one’s own values and

     beliefs (Hodgson and Spriggs   2005). However as most 

    counselors spoke about how it was important for clients to‘think about ’   their choice it seems likely that they were

    aware that some kind of deliberation was important.

    Secondly counselors may not have considered engage-

    ment of clients in deliberative dialogue to be part of the

    counselor ’s role. In terms of informed decision-making they

    may have considered it sufficient to provide women with

    information and a freedom to make their own choice.

    Finally it is possible that counselors recognized that 

    deliberation was an important part of informed decision-

    making but they were either unsure how to encourage it, or 

     perhaps felt constrained in doing so. They may have

    considered that encouraging clients to do so could be perceived as directive. This seems a more plausible

    explanation, given that when clients asked   ‘what should I

    do’, counselors withdrew.

    From a sociolinguistic perspective, discussion of sensi-

    tive topics such as abortion may be perceived as a   ‘face

    threatening act ’ (Brown and Levinson 1987) in that it could

     be considered to be   ‘impolite’   and therefore preferably

    avoided. The moral nature of discourse concerning abortion

    and the lack of clarity about associated legal issues may

    also add to this sensitivity.

    From a genetic counseling perspective, with its longstanding

    ethos of nondirective counseling, there may be a perceived

    discomfort on the part of the counselor about encouraging

    clients to talk about sensitive issues. Viewed from this stance,

    introducing a discussion about abortion could be perceived to

     be ‘directive’ rather than an ethically appropriate and necessary

    component of informed decision-making.

    Avoidance of sensitive discourse might also indicate a

    counselor ’s lack of ability to manage countertransference

    issues (Weil 2000). Encouraging clients to deliberate about 

     possible outcomes may be perceived by counselors as likely

    to cause distress. While counselors may perceive that 

    talking about these issues may make their clients uncom-

    fortable, they may not recognize their own possible levels

    of unease about such discourse. It is possible that 

    counselors’  personal views on abortion may impact upon

    their ability to raise and discuss this topic.

    It remains unclear whether the lack of abortion discourse

    in this cohort was due to either client or counselor unease or 

    whether counselors did not consider that such discussion

    was indicated or necessary. To ensure informed decision-

    making in the context of prenatal testing it would seem to

     be vital to offer this type of discussion so that women and

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    their partners are able to understand all of the options

    available to them if they receive a diagnosis following their 

    diagnostic test. Such dialogue would also assist with

     preparation for a possibly distressing outcome.

    Conclusion

    This study contributes to the scant amount of literature that 

    has explored the process of genetic counseling. Qualitative

    research methods facilitated a rich exploration of the

     process of prenatal genetic counseling for pregnant women

    at increased risk for fetal anomaly. These findings have

     provided a rare insight into the content and structure of 

     prenatal genetic counseling sessions as well as some initial

    exploration of counseling interactions. An in-depth explo-

    ration of counseling interactions will be reported separately.

    Findings from this cohort demonstrate that, within these

     prenatal genetic counseling sessions, counselor dialogue

     predominated. While this mainly consisted of information-giving, women were sometimes offered guidance about 

    how to deliberate about the decision to be made. Important 

    concepts such as abortion and disability, that are arguably

    material to women’s informed decision-making at this time,

    were not explored in any detail.

    More process research is indicated in order to further 

    explore how genetic counselors negotiate important dia-

    logue particularly about sensitive issues such as abortion. In

    addition, all health professionals who talk to women who

    are making decisions about prenatal diagnosis need to

    consider how they can best facilitate women’s informed

    decision-making at this time.

    Limitations

    There are certain obvious limitations to this study as it was

    informed by the practice of just five genetic counselors at 

    two sites in Victoria, Australia with a self-selected group of 

     pregnant women. Findings cannot therefore be considered

    to be in any way representative of prenatal genetic

    counseling sessions more generally. Nevertheless this

    approach has provided some interesting insights into the

     process of genetic counseling and these findings have

    implications for all health professionals involved with

    offering prenatal tests and supporting women in prenatal

    decision-making.

    Acknowledgements   JH would like to convey her most grateful

    thanks to all of the prenatal genetic counselors involved and

    acknowledge their generosity in allowing interpretation of their 

    interactions and their continuing support in disseminating these

    findings. JH would also like to acknowledge the Cooperative Research

    Centre for the Discovery of Genes for Common Human Diseases

    (Gene CRC) in Melbourne who provided funding for her PhD

    candidature and A/Professor Clara Gaff for her comments on this

    manuscript. Particular thanks are due to the 21 pregnant women who so

    kindly participated in this research at an obviously challenging time.

    This study was completed in partial fulfillment of the requirement for 

    the first author ’s Doctoral degree from the University of Melbourne.

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