81224501-managementulconflictelorincadrulgrupeidecopiiprescolari

8/12/2019 81224501-managementulconflictelorincadrulgrupeidecopiiprescolari

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MANAGEMENTUL CONFLICTELORN CADRUL GRUPEI DE COPII PRECOLARI

Educatoare MAZILU VERONICAGRDINIA CU PROGRAM NORMAL NR. 2

APA ASU, COM. ASU, JUD. ACU

Motto :Fericit este copilul care gsete, n fiecare etap a drumului, pe educatorul capabils insufle treptat fora i elanul necesare mplinirii destinului su de om

Maurice Debesse

Act!"!tatea de #a$a%e#e$t &co$ducere' e(te de)!$!t* +$ !teratura de (-ec!a!tate ca ,,u$a$(a#u de ac/!u$! de -a$!)!care, or%a$!0are, +$dru#are, co$tro, dec!0!e cu -r!"!re a u$ (!(te#&or%a$!0a/!e, !$(t!tu/!e, %ru- de oa#e$!, -roce(, te1$oo%!e ' ac/!u$! (u(ce-t!!e de a a(!%ura at!$%erea

(co-uu! )!at, +$ co$d!/!!e re(-ect*r!! e%!t*/!or, o!ect!"e %e$erae 3! (-ec!ae, ae (at!()acer!! $e"o!or(oc!ae co$crete 3! ae -ro#o"*r!! de0"ot*r!! (oc!ae. Ma$a%eru e(te re-re0e$tat de -er(oa$a careeerc!t* )u$c/!!e #a$a%e#e$tuu! +$ "!rtutea o!ect!"eor, (arc!$!or, co#-ete$/eor 3! re(-o$(a4!!t*/!or (-ec!)!ce )u$c/!e! -e care o ocu-*. Ma$a%eru are u$ (tatut (oc!a !$e de)!$!t, ce -re"ede o(er!e de dre-tur! 3! o!%a/!!, -r!$ care #a$a%er!! (e deo(ee(c de ceeate cate%or!! de -ro)e(!o$!3t!.

D!$ -u$ct de "edere a educa/!e!, #a$a%e#e$tu e(te u$ (!(te# de co$ce-te, #etode, !$(tru4#e$te de or!e$tare 3! co$ducere, coordo$are, ut!!0at +$ rea!0area o!ect!"eor educa/!e!, a $!"eu -er4)or#a$/eor a3te-tate. Ma$a%e#e$tu, +$ #a$!era u! actua* de aordare +3! %*(e3te o a-!care (-ec!)!c*3! +$ do#e$!u co$ducer!! educa/!e!, ca ac/!u$e co#-e* de d!r!5are , -ro!ectare 3! e"auare a )or#*r!! ,de0"ot*r!! -er(o$a!t*/!! )!ec*ru! !$d!"!d, co$)or# u$or (co-ur! )or#uate. Ma$a%e#e$tu ca(e!, ca d!(c!-!$* d!$ (!(te#u 3t!!$/eor educa/!e!, "!0ea0* ace(t a(-ect e(e$4

/!a a #u$c!! -ro)e(oruu!6 ad#!$!(trarea e)!c!e$t*, (u (e#$u "aor!or c!"!c 4 de#ocrat!ce a act!"!4t*/!or (-ec!)!ce (*!! de ca(*, -ec7$d de a -re#!(a c* 3coaa a$t!c!-ea0* 3! -re%*te3te a(o"e$/!! +$"ederea !#-!c*r!! +$ "!a/a (oc!a*,dar 3! -e$tru a reac/!o$a adec"at +$ re0o"area co$)!cteor !$ere$teu$e! (oc!et*/! de#ocrat!ce.

Ma$a%e#e$tu ca(e! cu-r!$de tre! co#-o$e$te e(e$/!ae6#a$a%e#e$tu co$/!$utuu!, #a$a%e4#e$tu -roe#eor d!(c!-!$are 3! #a$a%e#e$tu rea/!!or !$ter-er(o$ae.

Ma$a%e#e$tu co$/!$utur!or $u (e re)er* a de-r!$der!e de a -reda o d!(c!-!$* (-ec!)!c*, c!#a! de%ra* a acee de-r!$der! a-!ca!e tuturor d!(c!-!$eor 3! act!"!t*/!or. Do8e a acce$tuat c*#a$a%e#e$tu educa/!o$a (e caracter!0ea0* #a! ae( -r!$ a(!%urarea coo-er*r!! ee"!or +$ t!#-uact!"!t*/!or de +$"*/are. Ma$a%e#e$tu -roe#eor d!(c!-!$are (e )u$da#e$tea0* -e cred!$/ee de(-re $atura u#a$*.

Pr!$ !$te%rarea !de!! d!"er(!t*/!! u#a$e &3! a !$d!"!dua!t*/!! +$ acea3! t!#-' +$ )!o(o)!a or educa/!o$a*,cadree d!dact!ce -ot +#u$*t*/! #a$a%e#e$tu ca(e!. Ma$a%e#e$tu e)!c!e$t a -roe#eor d!(4c!-!$are (e re)er* 3! a co$trou -ro)e(oruu! a(u-ra co$(ec!$/eor de#er(uu! d!dact!c. Co#-o$e$teeu$u! -a$ de #a$a%er a -roe#eor d!(c!-!$are (u$t6 reco#-e$(area co#-orta#e$tuu! re(-o$(a!,corectarea co#-orta#e$tuu! !re(-o$(a! 3! !$4adec"at, !%$orarea, co$trou co$(ec"e$t, #u(tr*r!"erae u3oare, a3e0area -re)ere$/!a* +$ *$c! etc. Ma$a%e#e$tu rea/!!or !$ter-er(o$ae (e )oca!0ea0* a(u-ra ca(e! ca #!cro(!(te# (oc!a.Rour!e 3! e-ecta/!!e cadruu! d!dact!c 3! ee"!or co$(tru!e(c u$ #ed!u de +$"*/are. Cu ate cu"!$te,cutura 3coar* a u$e! !$(t!tu/!! educa/!o$ae e(te u$!c*. Cu toate ace(tea , ea e(te !$)ue$/at* de cutura


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co#u$!t*/!! +$ cadru c*re!a )u$c/!o$ea0*, ae c*re! o!ect!"e educa/!o$ae treu!e re(-ectate. 9reu!e (*e!(te o e%*tur* (tr7$(* +$tre 3coa* 3! co#u$!tate, care (* )!e re"!0u!t* 3! #od!)!cat* co$(ta$t +$co$)or#!tate cu d!$a#!ca (oc!a*.

Ma$a%e#e$tu %ru-e! de -re3coar! 4 (e arat* +$ !teratura de (-ec!a!tate 4 -re(u-u$e co$(!4derarea ace(te!a ca u$ #!cro%ru-, )or#a/!e de #a! #ute -er(oa$e, a)ate +$ rea/!! de !$terac/!u$e 3!de-e$de$/* rec!-roc*, #ed!ate de !#-!carea +$tr4o act!"!tate co#u$*, de0"otate +$ t!#-, $or#e 3!

"aor! care re%ea0* co#-ortarea co#u$*. Deoarece )!ecare co-!, +$ )u$c/!e de !$d!"!dua!tatea (a , +3!:de0"ot*; o #etod* -ro-r!e de a reac/!o$a a e"e$!#e$tee d!$ 5uru (*u, +$ coect!"!tate a-ar (t*r!te$(!o$ae, -ro"ocate de cau0e d!)er!te, #a$!)e(tate +$ )or#e "ar!ate, de (curt* (au de u$%* durat*, cue)ecte !#ed!ate (au +$t7r0!ate.

Ma$a%e#e$tu (!tua/!!or co$)!ctuae -re(u-u$e aordarea ace(tora -r!$ coo-erare,$e%oc!ere,-re)era!e co#-et!/!e!, ce -oate %e$era co$)!cte +$ ,,a$/;3! c1!ar reae cr!0e or%a$!0a/!o$ae, oca5e. co$)!ct +$tre cadree d!dact!ce> co$)!ct cadru d!dact!c 4 #a$a%er> co$)!ct cadru d!dact!c4-*r!$/! &3! !$"er('> co$)!ct #a$a%er 4 -*r!$/!, etc.

E-er!e$/a #a$a%er!a* (eectea0* ca (t! de #a$a%e#e$t a co$)!cteor -e acea coaorat!",(co-u )!$a co$(t!tu!$du4 o/!$erea u$u! acord !$te%rat!" cu -re#!(e c73t!%4c73t!%. Cu# u$ co$)!ct-oate )! #ed!at, ar!trat (au $e%oc!at, #etoda $e%oc!er!! (4a do"ed!t +$ -ract!ca #a$a%er!a* a )! ceao-t!#*, e)!c!e$t*.Aordarea co$)!ctuu! 3! re0o"area ace(tu!a +$(*, $u treu!e e"!tat* 3! $!c! a#7$at*$e5u(t!)!cat, deoarece -roce(u co$)!ctua !$cude 3! )actor! ca $e"o!a de a c73t!%a o d!(-ut*, (tereo4

t!-!0area $e%at!"* a cee!ate -*r/!. De a(e#e$ea , -er(!(te$/a (t*r!! te$(!o$ae +$ cadru coect!"uu!-oate %e$era oca5e, ce duc #a! de"re#e (au #a! t7r0!u a de(ta!!0area +$tre%!! %ru-e. S-re deo(e!re de #a$a%e#e$tu 3co!! (au a ator #ed!! educa/!o$ae, #a$a%e#e$tu %ru-e!de co-!! e(te de)!$!t de dou* a(-ecte6 de specificul relaiei educator-copi i, a c*re! (co- e(te )or#areade0"ot*r!! -er(o$a!t*/!! co-!!or 3! de problematica specific? -eda%o%!c* 3! #etod!c*. Iar ace(te dou*a(-ecte %e$erea0* #a!#* re(-o$(a!!tate +$ ceea ce -r!"e3te co#-orta#e$tee 3! !$ter"e$/!!eeducatoruu!. Se (-u$e c* :+$ u#e (u$t #a! #ute co$)!cte dec7t )!re de $!(!-; 3! -oate c* e(te ade"*rat, totat7t de ade"*rat -e c7t e(te 3! )a-tu c* +$(u3! (oc!etatea $e !$)ue$/ea0* (!(te#u de "aor!, -r!$c!-!! 3!cred!$/e, co#-orta#e$tu 3! -u$ctee de "edere a(u-ra co$)!cteor. O -r!"!re o)e$(!"*, o re-!c*de-rec!at!"* (u$t ca-a!e (* deter#!$e u$ co$)!ct. Or!c!$e -oate 3! treu!e (* trate0e (!tua/!!e

co$)!ctuae a(t)e +$c7t co#-orta#e$tu atacatoruu! (* $u (e acce$tue0e 3! re(-ectu )a/* de -ro-r!a-er(oa$* (* $u )!e e0at. Cau0a %e$era* a u$u! co$)!ct e(te !$e)!c!e$/a (au !$co#-at!!!tateaco#u$!c*r!!. Co#u$!carea a du( a -ro%re(e de4a u$%u t!#-uu!. Pro%re(u e (t!#uat de +#u$*t*/!reaco#u$!c*r!!. Cau0ee ce %e$erea0* co$)!cte +$tre co-!! (u$t +$(* d!"er(e 3! (-ec!)!ce. Iat* c7te"a d!$tre cau0ee ce %e$erea0* co$)!cte +$tre co-!!6

(e$t!#e$te d!)er!te> e!(te$/a %ru-ur!or, -r!ete$!!or> o (!tua/!e de ada-tare> o (arc!$* %rea, !$ed!t*>


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u$ #e#ru a%re(!"> re(ur(e !#!tate & (-a/!u, o%!(t!c*, #ater!ae '> d!(tr!u!rea u$or rour!> a#!%u!tatea (arc!$!or, cer!$/eor> (c1!#area, !e3!rea d!$ rut!$*> +$c*carea $e"o!or )u$da#e$tae ae o#uu!6 !ertatea, a)!r#area, (ucce(u,

cu$oa3terea, ac/!u$ea> "aor! #orae, (oc!ae d!)er!te> -erce-/!! d!)er!te ae rea!t*/!!> !$tere(e d!)er!te ? care deter#!$* e-!ca/!! 3! -reocu-*r! d!)er!te> aterarea $e"o!or -(!1oo%!ce6 re(-ectu de (!$e,!$!3tea !$ter!oar*, a)ec/!u$ea, )er!4

c!rea ? care -ot %e$era co$)!cte +$tre !$d!"!0! (* +$de-*rte0e ar!eree de co#u$!care> (* !$)or#e0e rece-toru &co-!u' de(-re (co-u de#er(uuu!> (* r*(-u$d* 3! (* ac/!o$e0e o-ortu$ )a/* de rece-tor> (* -ro-u$* (ou/!! de re0o"are a co$)!ctuu! 3! (* e ar%u#e$te0e> (* -ro-u$* ? daca e ca0u ? !$troducerea u$u! #ed!ator &care -oate )! 3! o

5uc*r!e'> (* a(cute act!">

(* )!e ca 3! u$ #e#ru a %ru-uu! 3! (* )!e (o!dar* cu ace(ta. Pe$tru a #a$a%er!a corect u$ co$)!ct, educatoarea "a co#u$!ca e)!cace dac* ae%e cu"!$tee-otr!"!te +$ #o#e$tu -otr!"!t, t!#-u aocat re0o"*r!! , #ed!er!! co$)!ctuu! )!!$d (curt. Se !#-u$ de04ater! (! $e%oc!er! (curte 3! u$ )eed4acB !#ed!at (! a-ro-!at. Ca educatoare a"e# dator!a de a4! a5uta -e co-!! (* o/!$* o !#a%!$e c7t #a! car* de(-re e!+$3!3! 3! de(-re (oc!etate 3! (* tra$()or#*# co$)!ctee +$ 3a$(e educat!"e. Co$)!ctu e(te o co#-o$e$t*$atura* a e!(te$/e! $oa(tre. Educatoaree ar treu! (*4 -r!"ea(c* -recu# o 3a$(a de #atur!0are, co-!!!co$3t!et!07$d co$(ec!$/ee ac/!u$!or or. Ca-ac!tatea educatoareor de a #a$a%er!a co$)!ctee +$tr4u$#od co$(truct!" co$tr!u!e a (*$*tatea #e$ta* !$d!"!dua* 3! de %ru- 3! are e)ecte -o0!t!"e a(u-ra(oc!et*/!! +$ %e$era. A!!t*/!e -e$tru re0o"area u$or co$)!cte +$tre co-!! $u (4au +$"*/at 3t!!$/!)!c-7$* acu# +$ -roce(u de )or#are a educatoareor, dar e-er!e$/a 3! cu$oa3terea -(!1!cuu! co-!uu!

$e4au ar*tat cu# (* -roced*# +$ #a$a%e#e$tu (!tua/!!or co$)!ctuae. Pe$tru a )! e)!c!e$t* +$re0o"area u$u! co$)!ct, educatoarea +3! "a d!"er(!)!ca #odu de a ac/!o$a, ae%7$d ceea ce e(te #a!o-ortu$ -e$tru (!tua/!a re(-ect!"*. Va )! or!c7$d ca-a!* (* +3! (c1!#e (trate%!a, ca (* re0o"e o-t!#(!tua/!a de co$)!ct. Educatoarea treu!e (*43! de0"ote co$t!$uu a!!ta/! de a aorda co$)!cte %ree,a(t)e +$c7t (* $u #a$!)e(te $ea5utorare 3! d!(-erare c7$d (e co$)ru$t* cu ce! care $u "or (* (e a$%a5e0e+$tr4o (ou/!o$are (au )oo(e(c 3!ret!cur!. Ea treu!e (* r*#7$* o -er(oa$* #ora*, ad!c* ate$t* 3!drea-t*. U$ #a$a%e#e$t e)!c!e$t (e )u$da#e$tea0* -e $e%oc!erea (!(te#uu! de re%u! care )u$c/!o$ea0*+$ ca(*. Ne%oc!erea -re(u-u$e !#-!carea ee"!or, act!"area or, +$tr4u$ c7#- e(e$/!a -e$tru !$d!"!d,


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Dac* educatoarea reu3e3te (* %*(ea(c* ocu 3! rou adec"at -r!$ care )!ecare co-! (* (e -u$*+$ "aoare du-* )or/ee 3! -o(!!!t*/!e (ae, atu$c! -ute# (-u$e c* +$ %r*d!$!/* (e rea!0ea0* educa/!a-e$tru to/!.

re-et7$d +$trearea 3! a(cut7$d r*(-u$(u atu! co-! 4 !%$orarea > de )!ecare dat* c7$d r!d!c* #7$a "a )! Freco#-e$(at; cu aude 4 -r!$c!-!u ater$at!"e!

!$co#-at!!e > o #oda!tate e)!c!e$t* de a4 deter#!$a (* re(-ecte re%u!e de5a cu$o(cute e(te

co$tactu d!$ -r!"!r! .

Du-* #ute a(t)e de #oda!ta/! de (ta!!re a ord!$!!, e +$dea5u$( co$tactu d!$ -r!"!r! (au e%*$areaca-uu! a de0a-roare.Re%ua -e care D.=.C.o +$cac* de c7te or! $u reu3e3te ceea ce dore3te +$ rea/!!e cu coe%!! e(te

FS* e"!t*# co#-orta#e$tu de *t*u3;.Co-!!! au (-u( 3! aca(* , (4au (e(!0at 3! -ar!$/!!.I0oarea &FSta! aco/u !$!#!! $e%re -7$* te !$!3te3t!;' (au -ede-(!rea &co$)!(carea u$u! ucru care +! )ace -*cere' aua"ut e)ecte de (curt* durat*. re(-o$(a!!0area Fa5ut* te ro% -e...;, Fa! %r!5* te ro% de ,c* e #!c;> acordarea ate$/!e! 3! a-rec!erea co#-orta#e$teor -o0!t!"e, reco#-e$(ee >

9oate ace(tea au co$tr!u!t a (c1!#area co#-orta#e$tuu! co-!uu! (! a o u$* rea/!o$are cucoe%!!.

Re%ua :9o/! co-!!! treu!e (* -art!c!-e a (tr7$%erea 5uc*r!!or; e(te +$c*cat* de D.S.O. Co-!u$u "rea (* -art!c!-e a (tr7$%erea 5uc*r!!or .9e1$!c! de re0o"are 6

e (-u$ (* (tr7$%* 5uc*r!!e cu care (4au 5ucat> acord reco#-e$(e ceor care au (tr7$( 5uc*r!!e> e (-u$ o -o"e(te de(-re )eu cu# e(te r*(-*t!t* 1*r$!c!a> e dau 5uc*r!! $o! cu care (e 5oac* doar ace! co-!! care au -art!c!-at a (tr7$%erea

5uc*r!!or, e-!c7$du4e ceora/! c* 5uc*r!!e $u "or (* (e 5oace cu co-!!! e$e3!> +! aud atu$c! c7$d -art!c!-* a (tr7$%erea 5uc*r!!or .


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Gr*d!$!/a treu!e (* (e a!$!e0e -r!$c!-!!or educa/!e! !$te%rate 3! educa/!e! !$cu0!"e +$ (-ec!a.A(t)e, to/! co-!!! treu!e (* +$"e/e +#-reu$*, !$d!)ere$t de d!)!cut*/!e -e care e +$t7#-!$* 3! ded!)ere$/ee d!$tre e! 3! e $e"o!e de acordarea +$tre%uu! (-r!5!$ (u-!#e$tar co-!!or cu cer!$/e (-ec!aecare au $e"o!e de educa/!e core(-u$0*toare.Co-!u D.I. e(te u$ co-! cu CES. A# co$(tatat c* are o #etod* -ro-r!e de a reac/!o$a a e"e$!#e$teed!$ 5uru (au, +$ coect!"!tate. De3! 4a# -r!#!t cu c*dura, :(e$(!!!07$d; co-!!! (*4! acorde o

ate$/!e deo(e!t*, -e$tru a4! )ac!!ta aco#odarea, D.I. re)u0a or!ce +$cercare de a-ro-!ere, a"7$d!0uc$!r! de )ur!e, de "!oe$/*6 :$u "reau (a )!u -r!ete$ cu $!#e$!;, :eu (u$t r*u;etc., co-!!! +$ce-7$d(a4 e"!te , cu toate +$de#$ur!e #ee adre(ate %ru-e! de :a4 +$/ee%e;. A# %7$d!t o strategie,(ta!!$d eta-ee ce treu!e ur#ate, -e$tru re0o"area co$)!ctuu! d!$tre co-!u D.I 3! co-!!! d!$ %ru-*6

analiza i diagnosticarea surselor i tipurilor de conflict;

selectarea strategiei potrivite, n baza diagnosticului stabilit;

rezolvarea conflictului, din perspectiva colaborrii i a rezolvrii.

M!4a# dat (ea#a ca a(a !$cerca D.I. (* (e a-ere +$ )a/a u$u! #ed!u co$(!derat de e Fo(t!;, ra-or4t7$du4 a ce a$ter!or, a3a +3! #a$!)e(ta $e+$crederea, )ru(trarea de a $u -utea co#u$!ca cu ce!a/!.A#!de$t!)!cat co#-orta#e$tee -roe#a, e4a# de)!$!t +$ ter#e$! o(er"a!! 3! a# (ta!!t 3! a-!catstrategiile de soluionare:controlul proemic,contactul vizual, aezarea difereniat n clas,

comunicarea asertiv, stabilirea unui ansamblu de reguli referitoare la comportarea zilnic a copiilordin grup, acordarea de atenie pozitiv, folosind diferite tipuri de ntriri a comportamentelordezirabile, recurgerea la regula i aplicarea imediat a consecinelor comportamentului,

eliminarea din spatiul activitii, ntr-un loc special- !scunelul de linitire", te#nica !timpului

datorat", aplicarea unei !amenzi" simbolice, stabilit mpreuna cu prinii, implicarea prinilor

prin unitate n respectarea regulilor n familie i grdini, timp zilnic acordat lui $.%., !crearea"unor momente speciale n familie, participarea prinilor la activitati comune cu copiii- !&rini

buni, copii i mai buni'"

Co-!u treu!e (* )!e !er (* (e 5oace, (* crea(c* (*$*to( 3! (* )!e 1r*$!t, (* -r!#ea(c* o educa/!e,(* )!e tratat )*r* -re5udec*/!. E treu!e (* +$"e/e (* !$terac/!o$e0e cu (e#e$!! (*!, (* e$e)!c!e0e de 3a$(ee%ae !$d!)ere$t de et$!e, (* )!e (-r!5!$!t c7$d are $eca0ur!, a5utat (* de"!$* o -er(oa$*

re(-o$(a!*,ca-a!* a r7$du (*u (* o)ere (-r!5!$ #a! de-arte u$e! )a#!!! 3! (* )!e +$tr4ade"*r u$ (t7-a (oc!et*/! +$ care (4a $*(cut.

ILIOGRA=IE6

. AN, ADRIANA 4 Co$(!!ere educa/!o$a*, Cu5 Na-oca, 2KK.2. S9AN, EMIL 4 Ma$a%e#e$tu ca(e! 4 Ara#!( ucure3t! 42KK. NICULA,IOAN ? :M!cro(oc!oo%!a coect!"uu! de ee"!;,Re"!(ta


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81224501-managementulconflictelorincadrulgrupeidecopiiprescolari

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